Merits and demerits of email communication. Even now, email remains one of the most popular forms of communication in the office. Even while email is still the preferred method of communication for many people, businesses discover that there are advantages and disadvantages to using it effectively if they don’t take precautions.
MERITS AND DEMERITS OF EMAIL COMMUNICATION
Merits
1. The use of email is free. Messages can be sent and received without incurring any additional costs once you are online.
2. Email is quick. It’s as easy as clicking a button to send a message once you’ve finished writing it. Email is sent and received almost instantly, especially if a system is connected into the network.
3.E-mail is easy to use. It is simple to use. Writing, sending, and receiving messages is easy once your account is set up. Email also makes it simple and fast to access contacts.
4. Email makes reference simple. It is possible to safely and conveniently save and browse through sent and received messages. Going through old emails is much easier than going through old notes on paper, which is one of the benefits of email.
5. You can access your email from any location as long as you have an internet connection. You may access and review your inbox and messages whether you are in the office, on the field, or even abroad.
6. Messages can be sent in bulk via email. A powerful tool for spreading your message, it allows you to send a single message to multiple recipients simultaneously.
Demerits
1. Information overload could result from email. Certain messages might be ignored or not read, particularly if there are a lot of them arriving and the network hasn’t set up an email alert system on the work PCs.
2. Email doesn’t feel personal. Certain topics should be communicated verbally or in handwritten notes or letters, while others are better received as typed and written messages.
3. Email can be annoying. Since going through every email takes some time, it may interfere with work. With the use of an email alert system, this disturbance is reduced.