Zenith Bank Plc was recently named the “Best Bank for Digital Solutions in Nigeria” in the Euromoney Awards for Excellence 2023, Underscoring the bank’s pioneering and outstanding achievements in delivering cutting-edge digital financial solutions.
The Euromoney’s Awards for Excellence are one of the most highly coveted awards that matter to the banks and bankers who matter.
Established in 1992 as the first of their kind, the awards recognise excellence in the global banking industry, with this year’s edition receiving a record number of submissions from banks in the regional and country awards programme that covers more than 50 regional awards and best bank awards in 100 countries.
Zenith Bank under its Group Managing Director/CEO, Dr. Ebenezer Onyeagwu, blazes the trail in digital banking in Nigeria; scoring several firsts in the deployment of Information and Communication Technology (ICT) infrastructure to create innovative products that meet the needs of its teeming customers.
The bank is verifiably a leader in the deployment of various channels of banking technology, and the Zenith brand has become synonymous with the deployment of state-of-the-art technologies in banking.
Today, the bank is globally celebrated as a relentlessly forward-thinking institution, consistently setting the benchmark for digital banking across the Nigerian and African banking sectors, according to a report by International Banker.
Built upon the three principles of people, technology and service, the optimisation of experience and satisfaction across its vast customer base inspires Zenith Bank’s digitalisation strategy, which delivers innovative solutions that are consistently ahead of the local competition.
The bank can proudly boast of having deployed several firsts in cutting-edge offerings that continuously satisfy evolving customer preferences and are thus pioneering the digital-banking revolution transpiring across the country—and, indeed, the continent—at present.
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These innovations include the deployment of the first offsite automated teller machine (establishing an ATM in a location outside the bank’s premises in 2003), real-time online banking across its entire branch network, transaction notifications via SMS (Short Message Service) and email, an online payment gateway and QR (quick-response) code payment system.
Today, some of its internet banking solutions include the *966# Banking, which is a convenient, fast, and secure way for its customers to access their bank account and perform banking transactions via non-smartphone without internet connectivity. This service is available to all individual account holders with any feature phones that run on the GSM platform.
Also, the Zenith Bank Mobile App enables customers to get access to their accounts 24 hours a day from wherever you are. A quick download of the mobile banking app can transform customers’ smartphone into a powerful banking tool. The Zenith Bank’s Mobile App is a dual functionality app which bundles Mobile Banking and eaZymoney
Onyeagwu noted that further underscoring Zenith Bank’s commitment to digital banking are the hackathons regularly hosted by the bank, bringing together much of Nigeria’s budding tech talent.
Dr. Ebenezer Onyeagwu
He stressed that Zenith Bank recognises the growth potential of the tech sector and thus actively fosters collaborations with tech start-ups that offer tailored financial solutions, creating value for customers.
The annual hackathon organised by the bank underscores its commitment to supporting budding entrepreneurs and start-ups.
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