In today’s competitive business landscape, the importance of exceptional customer service cannot be overstated. Customer service representatives serve as the frontline ambassadors of a company, bridging...
WHAT CLIENT SERVICE? client service is the support you offer your guests — both before and after they buy and use your products or services — that helps them have an easy and pleasurable experience with you. Offering amazing client service is important if you want to retain guests and grow your business. WHO’S A CLIENT SERVICE REPRESENTATIVE? client service representatives, client service counsels, client service agents, or client service associates are workers who interact with guests to handle and resolve complaints, process orders, and give information about...
